D&C GLug - Home Page

[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]

Re: [LUG] Helpdesk software ?

 

On 17/12/10 10:20, Gordon Henderson wrote:
>
> Well I have to say that this appears to be the best one to suit my needs
> of the ones I've tried so-far.

Is the merge ticket changes in 1.6?

> Got a bit of work to do to customise the automated replys, but that
> would be the case with any of them, but I've taken the step of directing
> my support email into it for a while - nothing like trial by fire :)

It is on my TO-Do list at work, although not a high priority. But I
think some better issue tracking would help everyone at work.

 Simon

-- 
The Mailing List for the Devon & Cornwall LUG
http://mailman.dclug.org.uk/listinfo/list
FAQ: http://www.dcglug.org.uk/listfaq