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Simon Waters wrote: > Tom Brough wrote: >> So are we too technical for our own good ? > > Some answers are always going to be fairly technical - just as the > discussion would get technical if you asked why your computer running XP > was running slow, and I asked if the IDE bus was now in PIO mode. > >> Can we provide facilities that are less threatening to new / less >> technical users ? > > I think the issue is also did your mother have any problems, did she ask > any questions, and did she understand the answers to her problems? Was > it easier for her just to get Tom to fix it? Most people don't want to > know how their computer works, beyond what is necessary to do their > immediate tasks, and they might pop in for help, but they won't hang > around longer than it takes to get an answer, and find the unsubscribe > details. > > Did you have any ideas for easier facilities? I could see easier chat > forums (IRC is fairly hostile environment). Web forums are also easier > to get started with than mailing lists, but I think mailing lists tend > to retain people more, and generate a better community. > > As for real world meeting, I think we could do better, but it takes time > and effort, and at the moment I don't have much of either spare. > > IRC isn't hostile.. I don't think so anyway... or is that just my opinion of it as an IRCOPER ? -- Bah Weep Graaaaagnah Wheep Ni Ni Bong -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html