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Tom Brough wrote: > > So are we too technical for our own good ? Some answers are always going to be fairly technical - just as the discussion would get technical if you asked why your computer running XP was running slow, and I asked if the IDE bus was now in PIO mode. > Can we provide facilities that are less threatening to new / less > technical users ? I think the issue is also did your mother have any problems, did she ask any questions, and did she understand the answers to her problems? Was it easier for her just to get Tom to fix it? Most people don't want to know how their computer works, beyond what is necessary to do their immediate tasks, and they might pop in for help, but they won't hang around longer than it takes to get an answer, and find the unsubscribe details. Did you have any ideas for easier facilities? I could see easier chat forums (IRC is fairly hostile environment). Web forums are also easier to get started with than mailing lists, but I think mailing lists tend to retain people more, and generate a better community. As for real world meeting, I think we could do better, but it takes time and effort, and at the moment I don't have much of either spare.
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