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Yes, I have.Have you ever priced a 10mb dedicated to a site that is 10km from the
exchange? (I have sites 7, 9, 10km and 13km away) Some scary figures start
to appear even 1km away. And that's if you can find anyone that wants to
do it...
Reliability is fine - but if your business depends on it, then get a leased line. Also understand just where the contention is - there's the network that carries th data from the premises to the edge of the ISP (Often the BT wholesale network, or another providers network - e.g. LLU), then then ISPs own network, then their connectivity to other ISPs, peering points, etc. and here you really do get what you pay for.
But once you move to clients who use leased lines, you'll find that it's amazing how a lot of silly little problems just go away. Lifes too short.
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