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Funny that's they only seem to target older customers of mine in Totnes. It would appear they start the conversation along the lines of: "Hi I'm calling from PC Support, on behalf of Microsoft." They are Microsoft Certified Partners, and it's taken over a year for Microsoft to start revoking their MCP certs. Now as these customers of mine are all BT customers, they assume they've mis-heard it and think it's BT support. Then they do the look at the events logs 1-2-3. "Oh my, look at the errors." They then remote in and install Malware Bytes Free Edition etc... £85 gets debited from their card - then I get a call. I then get the £85 back for them via their card company. Without exception there is the following pattern : 1 A BT Broadband connection or has been in some way with the number 2. It's targetted by age of customer (over 70+) OR prior customer of that line 3. If you are not over 70, the previous person who had that number appears to have been an elderly person (the ex-directory mysteries also explained here) Anybody else here seeing a pattern here? Cheers Mark -- TotnesIT.com On 28 January 2012 09:10, tom <tompotts@xxxxxxxxxxxxxxxxxxxxxx> wrote: > On 27/01/12 18:59, Mark Evans wrote: >> >> -----BEGIN PGP SIGNED MESSAGE----- >> Hash: SHA1 >> >> On 27/01/12 07:50, Eion MacDonald wrote: >> >>> ,then play along if I have time and eventually say its a BBC Micro I use >>> explaining that it boots from a floppy disc, They do not understand and >>> while they uses VOIP it still wastes their productive time (while I >>> laugh) >> >> VoIP to PSTN (even in the called number is actually VoIP) still tends to >> cost money. I suspect that even providers offering "unlimited" calling >> plans would flag up almost constant outgoing calls. >> >> No doubt Gordon could explain more. As well the way in which call >> charges between PTOs can be very different from what those same >> companies charge customers. >> >> I seem to be getting quite a few "INTERNATIONAL" calls. Mostly when I'm >> not at home. Since I know of nobody outside the country who has any >> business calling my home number in the first place. I tend to simply >> ignore any which occur when I am at home. Maybe I should put on a >> podcast, put the receiver next to a speaker and see if they are still >> there are the end. >> -----BEGIN PGP SIGNATURE----- >> Version: GnuPG v1.4.10 (GNU/Linux) >> Comment: Using GnuPG with Mozilla - http://enigmail.mozdev.org/ >> >> iEYEARECAAYFAk8i9CwACgkQsoRLMhsZpFcNeACcDECwyJVVpp35X8LptQqOxAdw >> o/8AoIX9f+bwEZzIDZ1DUQ0FewATl3ID >> =RssA >> -----END PGP SIGNATURE----- >> > I get quite a few during the day - most of them hang up when the answerphone > kicks in - that costs them too! > I should add that the phone is a tool of mine not the other way round and I > don’t answer it if I don’t feel like it or - some people find this strange > but there it is. > > Tom te tom te tom > > -- > The Mailing List for the Devon & Cornwall LUG > http://mailman.dclug.org.uk/listinfo/list > FAQ: http://www.dcglug.org.uk/listfaq -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq