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On Sat, Oct 15, 2011 at 8:32 PM, Tony Sumner wrote: > I had one of these calls. She said her name was 'Nancy' and told > me I had a Trojan. I said 'I don't use Windows' and told > her that proved she was a b. liar. She got quite upset and said > no I was the liar for saying I don't run Windows and hey I realised > that I have a laptop that does have windows on it and it seems > likely that she did have access to MS information. She also knew > my address. A web site I looked at said that they tend to target > older people (like me) so they may have a source of information > that includes age and address. I (33) have had several of these calls, so I don't think they specifically target older people. I am also certain they do not co-operate with Microsoft and that the latter, if they possess this kind of information (which I doubt they do), have not provided them with it. I think they use the electoral roll or something to get hold of the name and phone number. As for insisting you don't have Windows - there are probably very few households that don't, so it is a safe bet. I have told them several times this was a scam and that they knew it and rather than closing the connection, they kept on insisting it wasn't. Martijn. -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq