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I had one of these calls. She said her name was 'Nancy' and told me I had a Trojan. I said 'I don't use Windows' and told her that proved she was a b. liar. She got quite upset and said no I was the liar for saying I don't run Windows and hey I realised that I have a laptop that does have windows on it and it seems likely that she did have access to MS information. She also knew my address. A web site I looked at said that they tend to target older people (like me) so they may have a source of information that includes age and address. Tony -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq