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On 14/12/10 15:35, Gordon Henderson wrote:
I've just had another look at RT - after nightmares using & installing it many years ago - maybe it's now almost usable... The other contender seems to be Trellis Desk, but I'm not sure if that will do the email reminders - looks easy to install though.
I have to admit that I've never really found RT that much of a problem once you get your head around it, though it's certainly not the easiest to set up. Then again, I was fairly horrified when I first came across trac (which almost certainly isn't really what you're after). James -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq