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On Fri, 2010-10-08 at 11:07 +0100, tom wrote: > On 08/10/10 10:58, Keith Abraham wrote: > > ... > > Firms often, to safeguard costs, will contract other firms only if the > > firm conforms to a specific ISO quality assurance standard. Within the > > quality ISO will be a H&S requirement which is often OTT/inappropriate > > for the task. > > > > In these situations you will often find things such as notices > > exasperate or even raise bewildered smile. > > > > Keith > > > > > Why is it that the quality of quality assurance is generally so abysmal? > Tom te tom te tom > > ... and ISO9001 doesn't mandate any particular H&S activity. The only link is through the effect of management of resources and workplace environment on customer satisfaction. The only area where H&S would impact a Quality Management System is with regard to Corrective and Preventive Action - and of course if a company wasn't complying with their own H&S procedures. Phil -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq