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I'm almost at the end of my teather with this lot, for 5 weeks I have been trying to get a cancelation form so i can cancel my old hostname and then transfer it to my new service line. Last night without warning they have terminated my old hostname (still never recieved the cancelation form) so expect all my mails to bounce, maybe if I am really lucky they can manage to transfer the domain names before 5 days so all genuine email will still reach me, but i anticipate at least 5 weeks for this to happen as i fight and argue with them. I probably get a big bill next :-( It took them 3 weeks before they could get my name and address correct, why is it these days that gross incompentence seems to be part of the business model for the vast majority of companies. I am also fed up of these call centers in other countries as when things really go wrong the people there are no use at all as it is not in their traning, its the old problem of trying to speak to someone with a clue! Robin - The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe. FAQ: www.dcglug.org.uk/linux_adm/list-faq.html