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On Monday 30 September 2002 13:44, you wrote:
So I'm out in the cold! My machine manufacturer can do nothing because I'm out of warranty and Fujitsu will do nothing because they will only deal with the manufacturer of the machine. To cut the story short as I am not the original purchaser of the drive I have recourse to no one.
Was the drive originally supplied, or its replacement, of mechantable quality? From teh history of other drives of the same typ efailing in very large numbers, I would venture to suggest it may not have been. If it was not, IANAL, but it seems to me probable that whoever accepted your money for it has a problem, which under the most inconvenient of circumstances for them they might need to discuss with a Trading Standards office. They would I think under any circumstances be likely to take a similar view with respect to their supplier, and so n all the way to the original source, which may or may not be a company once or presently owned by Fujitsu, a company with a good reputation which it may wish to protect, by, for instance, doing moe to asist the end-users of its faulty drives than might seem to be its obligation under the most strict and literal interpetation of its various agreements and contracts, assuming that comsumer protection or other law might not take a different and more inconveniently strict view of it. Decide how much effort £50 is worth, but there may well be a collaborative effort going on. -- From one of the Linux desktops of Dr Adrian Midgley http://www.defoam.net/ -- The Mailing List for the Devon & Cornwall LUG Mail majordomo@xxxxxxxxxxxx with "unsubscribe list" in the message body to unsubscribe.