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John Hansen wrote: > If writing to BT and Pipex I recommend you send your letters addressed to: > "The Company Secretary" at these comapnies. > I had trouble with BT last year and got a speedy response having written to > The Company Secretary. > This position is mandatory for limited companies so they all have such > an individual > who report to the Board. > > John w Also copy your MP in on all letters. I get much better results when I give companies both barrels at once. http://www.writetothem.com/ If you don't know their address you can get to them above. HTH. Julian -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html