DEVON AND CORNWALL GNU/LINUX USER GROUP
The aims of the Devon and Cornwall GNU / Linux user group are :
- Promote, advocate and support the use of Free software and GNU / Linux within the Devon and Cornwall region and beyond.
- We run an active e-mail discussion list.
- Please visit our join page for more details
- Due to the current pandemic, all physical meetings are cancelled but we are meeting up on line
- please see meetings page for details.
- Meeting details will also be posted to the blog and mailing list.
Could not find a way to leave a message on the mailing list even though I am a registered member.
I need some help
I run Ubuntu 15:4 on a laptop with a Cannon MG5250 printer and Libre Office Writer.
This set up has worked perfectly well for the past several months.
A few days ago the printer refused to print.
I plugged the printer into my Windows computer and using Libre Office Writer it worked perfectly. This to me proves the printer and connecting USB cable at working correctly.
I found that attempting to print from Libre Office Writer on my Ubuntu laptop the “Print” screen option of “MG52series” had disappeared and been replaced by “Generic” as the only option.
“Settings/printer/local host showed “Printer not connected” clicking on “Connect” had no effect, “add a printer” was greyed out.
The printer produces an Ubuntu test sheet with no problems and using “Simply Scan” allows scanning but not printing.
I am not aware of having made any changes to my computer or printer that may have caused this problem.
Can anyone offer any suggestions as to the cause of the problem and hopefully offer a solution please.
Hi, I am not sure what is going on here, seems to be an update has perhaps done something to your configuration , I will try and pass your message to the mailing list to see if anyone can help. I do share your frustration my HP keeps refusing to print, if I wipe the connections where the printer cartridges are it works for a while then stops. very frustrating.
Paul
hello paul.
Thank you for your help
John Marshall