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Re: [LUG] Internet Connection

 

On 20/01/2022 17:47, Mark Thurston wrote:

  > Today, suddenly, I am having trouble with my internet connection on my
  > desktop computer.
  >
  > When I check, it says that my wired connection is fine. Good signal. But
  > when I try to log on to the internet I am told "We are having trouble
  > finding that site". And that is it. No connection. To any site.
  >
  > My two laptops are fine, in fact I am obviously using one now. So wifi
  > seems ok. When I look at the info on the desktop, it seems that the wifi
  > is on, but not the wired connection, Even so, the wifi should work, surely??
  >
  > I just don't know enough about all this stuff. Any one who can help please?


You should check the following (in order of increasing complexity):

1) Do you have an IP address?
Hint: https://www.cyberciti.biz/faq/linux-ip-command-examples-usage-syntax/

2) Can you ping another host on your network?
Use the ping tool (man ping) to ping the IP address (NOT hostname) of another 
machine on your local network, perhaps your router.

3) Can you ping a remote host?
Try:
ping 8.8.8.8

yes

4) Can you ping a remote host by name?
Try:
ping www.google.com

Name or service not known

If this doesn't work and the previous did work, you are likely to have a problem 
with DNS.

5) Can you download a website (this is a very basic non-HTTPS website that removes 
some complexity):
Try:
curl http://info.cern.ch/


Could not resolve host

Thanks for the help so far

Neil


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