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Re: [LUG] Broadband Providers

 

> > I’ve been with Plusnet for 2 years now and give them their due they have
> > been a great provider, however my contract is now coming to an end and
> > reviewing pricing, it seems I can get a better deal with Vodafone with
> > the same speed and service.
> > 
> > Virgin is a potential option however it being a rented property, I can’t
> > see their plan of installation being approved which is to run a cable up
> > the whole side of the building and then into the property plus I don’t
> > want to pay their high pricing, albeit there’s better speed, I’m not
> > willing to go through the process of trying to get approval and then
> > paying however much a month for it.
> > 
> > So looking through my options, the best bet is Vodafone so I thought I
> > would throw the question out of if anyone in this group uses Vodafone
> > and if the service is good or if best to avoid.


Here are some useful links:
https://broadband.moneysavingexpert.com/
https://www.hotukdeals.com/search?q=broadband

I've not had personal experience with Vodafone but I've heard their customer
service is nothing special (but not the worst). When I last checked,
they don't support IPv6 (I feel it's important to give business to ISPs
that are making an effort to implement this as it's long overdue in the
UK):
https://forum.vodafone.co.uk/t5/Broadband-connection/IPV6/td-p/2642952

It may be worth clarifying with your landlord re. Virgin as they are
pretty good value if you want the speeds they offer. However, still no IPv6
from them either.

Personally, I would hold out until a good deal is available on Sky or
NowTV. They are good value, support IPv6, and my experience of their
customer service is better than TalkTalk, PlusNet, and BT. Their default
router is pretty well designed and stable with attention paid to secure
implementation. The technical support team (when I last used them 18
months ago) were knowledgable and very helpful.

I would avoid BT. Although their service isn't bad, they are expensive and
focus on marketing and sales over everything else. They will make a concerted
effort to upsell all their products, overcomplicating everything to try
to confuse you in to signing up for one of their expensive long
contracts.

If price is not important, I've heard excellent things about Andrews and
Arnold. Even though one of the more expensive options, they are still
probably cheaper than BT.

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