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[LUG] printer issue (via website)

 

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There are two issueds here


One is a user has tried to send a message to the list and is unable to
2 the printer issue

        
Submitted on 2015/09/06 at 9:46 am

Could not find a way to leave a message on the mailing list even
though I am a registered member.
I need some help
I run Ubuntu 15:4 on a laptop with a Cannon MG5250 printer and Libre
Office Writer.
This set up has worked perfectly well for the past several months.
A few days ago the printer refused to print.
I plugged the printer into my Windows computer and using Libre Office
Writer it worked perfectly. This to me proves the printer and
connecting USB cable at working correctly.
I found that attempting to print from Libre Office Writer on my Ubuntu
laptop the âPrintâ screen option of âMG52seriesâ had disappeared and
been replaced by âGenericâ as the only option.
âSettings/printer/local host showed âPrinter not connectedâ clicking
on âConnectâ had no effect, âadd a printerâ was greyed out.
The printer produces an Ubuntu test sheet with no problems and using
âSimply Scanâ allows scanning but not printing.
I am not aware of having made any changes to my computer or printer
that may have caused this problem.

Can anyone offer any suggestions as to the cause of the problem and
hopefully offer a solution please.

The message is from
Johnxmarshall@xxxxxxxxxxxx

could someone help please and get back to him directly,  in the mean
time perhaps a list admin could look in to the posting to the list issue
.

with the printer it seems that an update may have messed something up
but I am not sure,

thanks

Paul


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