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Hi Julian, It was AVG, the free version. Thanks for the tips. Regards etc, Ray . >----Original Message---- >From: linux@xxxxxxxxxxxx >Date: 27/01/2014 13:52 >To: <list@xxxxxxxxxxxxx> >Subj: Re: [LUG] OT, but can anyone help ? > > >On 27/01/14 13:32, raymond.knowles@xxxxxxxxxxx uk wrote: >> Hi All, >> >> I have a vintage 2000 Dell desktop running XP with >> 500MB RAM. >> >> It used to work, but then I installed some >> anti-virus software, >> and now it doesn't. The obvious way >> to fix it would be through >> System Restore, but the problem >> is it locks up before I can log >> in, so I never get as far >> as logging in, and thence to System >> Restore. >> >> Has anyone >> met this problem, and how did they fix it please ? >> >> Thanks >> in advance, >> Ray Knowles. >> >> >Hi Ray, > >I'm assuming you're trying to log in normally. Have you tried Safe Mode? >F8 before Windows starts loading then select Safe Mode from the boot >menu. It ought to bypass drivers etc and allow Windows to boot fully. >You can then uninstall the offending program. Out of interest what AV >is it? > >Failing that this Microsoft Support article should help: >http://support.microsoft.com/kb/304449> >Julian > >-- >The Mailing List for the Devon & Cornwall LUG >http://mailman.dclug.org.uk/listinfo/list>FAQ: http://www.dcglug.org.uk/listfaq > -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq