Re: [LUG] OT: Windows network error

[Martin Gautier <martin.gautier@xxxxxxxxxxxxx>]

On 26/07/13 13:01, Richard Brown wrote:

Hi

On 26 July 2013 12:36, Martijn Grooten <dcglug@xxxxxxxxxxxxxxxxxx> wrote:

No answer to your problem, but a few things that may help you isolate the problem:

- are you sure it is the computer that drops the connection, and not the router?

- if the computer is connnected using a wireless connection, does the connection also dropped when connected through a wire?

- do the error logs on the computer (that'd be the event viewer - run 'eventvwr' to open it) or the router say anything?

- what does ipconfig say when the connection has been dropped?

Thanks for the response.

Definitely the computer. No other user has the same problem.

It is a wired connection.

Event viewer shows a dropped connection every few mins and has event id 4321 and source as NetBT.

The connection is recycled to quickly to check ipconfig.

Thanks

Rich

Try replacing your drop cable (NIC->router).

I assume you're completely up to date with windows updates?

Are you running the proper driver (& latest) NIC driver?

Do you have a spare NIC to try?

Martin

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