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On 28/04/13 10:27, Simon Avery wrote: > In this group, is it a good idea for members to list what their > speciality areas of help are? As you say depends what the audience is. For professional help the "members services" area is appropriate. > If somebody has a problem, should they approach individuals, or use > list/irc/forums to ask in a general way? In general I think asking on the mailing list is the best idea. It is archived, and even experts give wrong answers, or more likely misunderstand questions, so having others check an answer is usually useful. IRC is great for interactive discussion, and quick problem solving, but there are almost always better channels for specific issues, unless your issue concerns Devon and Cornwall specific issues, such as where to buy something in a hurry. -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq