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On 05/10/12 12:17, paul sutton wrote: > > I think one way to help the general user base out there is to constantly > remind them that these calls are scams, if they need help contact a > reputable computer dealer or even better install a proper OS. :) Possibly we risk "enumerating badness" by this approach, in that there are a lot of possible scams, what matters is what they have in common. What people need to understand is that their computer security matters, both to their own personal wealth (avoiding credit card or banking fraud), and to the health of the Internet (avoid sending spam). Hopefully if that point is communicated effectively they'll figure out the scam whatever form it takes, and also hopefully make better decisions around the choices they do make. -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq