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On Sat, Feb 11, 2012 at 10:19:34AM +0000, Henry Bremridge wrote: > > In case anyone else has a problem > > - Rang HTC who said the USB cable was broken and would send another in 6 > working days. If that did not fix it then I could send in the HTC and > they would repair it within 28 days > - Rang 02, who could not do anything > - Rang CarphoneWarehouse who have a repair shop in Plymouth where they > reckon they can repair 80% within 2 days. Or drop it off at the shop I > bought and they would send for repair centrally within 14 days. > Carphone Warehouse would also lend me a simple phone to use in the meantime > > As the USB cable looks fine, and the USB port works, I took to Carphone > Warehouse. The HTC is within manufacturers warranty > Carphone Warehouse have replaced the motherboard: took 12 days. In the meantime I had a simple phone. The replacement motherboard came with a 90 day warranty: this was left as a voicemail on my mobile Lessons learnt: - Make sure I back up all phone numbers from the phone - Make sure I back up all important texts Yes I know... Overall was quite impressed by Carphone Warehouse -- Henry Communication not signed with an original manual signature or an appropriately verified digital signature is not binding. Digital Key Signature: GPG RSA 0xFB447AA1 or 0x3184D537 Smime Fingerprint 98:24:AE:F7:D1:D6:E5:A0:F0:55:2F:40:42:5F:46:24:F9:52:f4:30 Sun Feb 26 10:59:30 GMT 2012
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