[ Date Index ] [ Thread Index ] [ <= Previous by date / thread ] [ Next by date / thread => ]
On Wed, 2010-07-14 at 16:12 +0100, Rob Beard wrote: > On 14/07/10 15:06, kevin wrote: > > Has any one had dealings with Team View 5? > > > > > > <Snip> from a Windows user > > > > > > Do you know anything about an outfit called TEAM VIEW? Every time my > > machine crashes I am invited to tick a few boxes on a pop-up. Sometimes > > I tick the boxes, sometimes I don't. I thought that responses went to > > MicroSoft who sat on them. We receive telephone calls quite often, I am > > sure that they are from India, offering to put things right. i now think > > that these calls come a day or two after I have click the report button. > > This afternoon I asked them a few questions. They are called Team View 5 > > and they seemed to be leading me towards getting software from them.When > > I was asked to click on RUN on a download box I felt it unsafe to > > proceed further and backed out. Are they genuine or are they selling > > anti virus software? How do they get these reports?<snip/> > > > > The machine crashes often and they have just extorted Â50 from this user > > and was remotely vnc'd and was asked for the Admin password > > The user got scared and refused. > > > > > > The obviously have installed a vnc client on the machine, and are > > looking for Â50 to remove some ".inf" files > > > > My advice was load Linux and tell them to pi$$ off > > > > any comments also appreciated. > > > > Sounds like they have been subject to some sort of scam. I've heard of > things like "XP Anti-Virus" which was a popup which came up on a site > saying that the user had a virus and was advised to install "XP > Anti-Virus", and then the user is conned out of money to remove it. > > Doing a Google search for TeamViewer seems to suggest that it's a > product along the lines of LogMeIn (a remote support application). I'm > not sure if they are a legit company or what (looking at their site it > seems they're based in Germany). It's possible that some scammers are > using this software for remote support, or maybe he signed up for > something without realising. > > Not sure if he can claim his Â50 back from the bank. > > I do wonder if installing Linux would be the solution? > > Seems to me like a bit of user training is required explaining to them > to not install anything and everything they see (I've often come across > these MyWebSearch toolbars and the like which folks have installed > willy-nilly). > > Sure installing Linux might help a bit, but they could still be tricked > into installing Firefox addons or even dubious Linux packages. > I feel the trouble in the first place was the scammers managed to cause the machine to blue screen and produce a popup fault report and clicking on it caused a download etc. If that happened in Linux I would be worried too. > Rob > Regards Kevin Lucas Minions Post Master(Sub) Ten Years in the Making! Po House, Minions, Liskeard Cornwall PL14 5LE 01579363386 -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/listfaq