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Someone told me recently that as little as 25% of the functionality of an application is ever used. Is anyone aware of any references to research in this area that I can follow up as I am reluctant to use "word of mouth" statistics without some references to sources. Thanks Tom. -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html