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Re: [LUG] Recording telephone when complaining

 

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On 05/02/10 12:51, Henry Bremridge wrote:
> 
> If I use VoIP through my computer, can anyone suggest how I can record
> both sides of a telephone call? Currently I just use Twinkle. (I also
> use VoIP through Siemens C475i, but as that is used by the wife and
> children, I do not really want to record that..)
> 
> (I am tired of speaking to institutions who:
> - Record their side of the conversation
> - Do not send letters confirming the discussion)
> 
> I note that under
>       http://www.ofcom.org.uk/static/archive/oftel/consumer/advice/faqs/prvfaq3.htm
>       Data Protection Act § 36 
> 
> There does not appear to be a need to inform the other party that the
> call is being recorded where you are calling as a genuine individual / domestic
> user
> 
> 
> 

Asterisk has the power to record calls..

- -- 
Neil Stone LPIC-1 NCLA DCTS
Director
FlashTek UK Limited

W: www.flashtek-uk.com
T: 01752 547427
M: 07878 763185
F: 01752 547870


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