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I have a BT Business Broadband connection which I wish to change to BT Total Broadband. I have tried several times to effect this change via BT's web pages but have been stymied every time. I prefer to deal with BT in writing only. Have any of you done this change successfully and if so how? John -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html