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Not exactly an encouraging response to an email I sent MoreThan this morning. Any comments? Kind regards, Julian -------- Original Message -------- Subject: Re: Contact Us Website Help Date: Tue, 12 Feb 2008 17:58:51 +0000 From: Enquiries <enquiries@xxxxxxxxxxxx> To: celtikaos@xxxxxxxxx Dear Mr Hall, Thanks for your e-mail to MORE TH>N dated 12/02/2008. In response to your e-mail, I can only apologise regarding the website not working with Firefox. Unfortunately at this time as you have experienced, the website does not work correctly with Firefox, only with Internet Explorer. At this time we do not have any plans on adapting the website so it will work with Firefox, so I can only suggest that when trying to obtain a quote with us that you use Internet Explorer. You can contact us on 0800 072 4186, Monday to Friday 7am to 9pm, 7am to 7pm on Saturday, and Sunday 9am to 5pm when we'll be happy to take your call. If calling from overseas, please call (+44) 0151 2274422. Alternatively you can visit our website at www.morethan.com where you can get a quote and buy online. Remember, if you're replying to this e-mail please attach your original e-mail to ensure a speedy and accurate response. Kind Regards, Martin Summerfield Customer Manager To: Enquiries/UK/RoyalSun@RoyalSun cc: Subject: Contact Us Website Help Main Category: Policy Number: Request Type: WebsiteHelp Area of Enquiry: Title: First Name: Julian Surname: Hall Email Address: celtikaos@xxxxxxxxx Policy number: Date of birth: Address: , , Town/City: Postcode: Daytime phone: Evening phone: Comments: Your website does nto work correctly under Mozilla Firefox. With the growth in popularity of alternatives to Microsoft's demonstrably insecure Internet Explorer this is a very unwelcome situation which I urge you to rectify. In particular, the login as a new or existing customer does nto work in Firefox making the site unusable for customers or prospective customers of your service. ______________________________________________________________________ ********************************************************************** The information in this e-mail is confidential and may be read, copied or used only by the intended recipients. If you have received it in error please contact the sender immediately by returning the e-mail or by telephoning the number contained in the body of the e-mail and please delete the e-mail and do not disclose any of its contents to anyone. No responsibility is accepted for loss or damage arising from viruses or changes made to this message after it was sent. MORE TH>N is a registered trademark of Royal & Sun Alliance Insurance Group plc and a trading style of R&SA Marketing Services plc (No. 02145778). Registered in England and Wales at St. Mark's Court, Chart Way, Horsham, West Sussex RH12 1XL. For your protection, telephone calls will be recorded and may be monitored. ********************************************************************** -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html