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>I called, and was told the bad speeds were due to line tuning. Fair >enough I thought, and waited a week, then emailed them. No reply. >Tried the web chat. The icon disappears when you mouse over it. >Checked the account webmail. "Thanks for signing up to virgin calls". >What??! I called them @ 25p a min again. Hi Terry, It can take upto 14 days for a line to settle into a good stable line. I would bare with it and let it settle down before wasting time calling Virgin. Regards, Darren -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html