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I work on government computing projects, so this is exactly the sort of thing I have to deal with every day. So in case anybody's interested: > I imagine they'd have to write some sort of > proposal, We'd call it an RFC (request for change) but writing one isn't too arduous because it's just a simple explanation of what change is proposed and the basic reasons for it. > submit it to EDS Well eventually, but first it would go to the CCB (change control board) who would decide whether to proceed ("Fast track"), reject the proposal out of hand, or study the proposal further (usual procedure). Even a fast track RFC will require an "Impact Assessment" but normally there would also be a Benefit Analysis and maybe other reports. The impact assessment will look at the RFC and decide what changes are required in more detail, whether there might be any knock on effects and estimate the costs (unofficially the cost will probably be estimated by asking EDS how much they would charge although this isn't how it should be done). The benefit analysis is what it sounds like (i.e. how much money will it save). When all this is done it goes back to the CCB. > for a quote, Just one more thing before that - it makes obvious sense to go to EDS for this but the National Audit Office regulations require a written justification for not offering it to open tender - I can't remember offhand exactly what this is called but it's a "Single Vendor" something or other. > get the quote approved by all the > necessary people, Probably the necessary people will be the Project Board but they won't approve it until the Project Manager (or a minion) has revised the project plan to include it ie will it be included in the next release cycle, a special release, etc, will the overall plan be affected (especially will it cause a delay). > get the work done Yep. > and pay EDS, Before "pay" we need FAT (Factory Acceptance Testing), SAT (Site Acceptance Testing) and UAT (User Acceptance Testing). > get EDS to do the job > properly this time, EDS won't ever do the job properly, everybody hates projects with EDS - pray for Northrop Grummond, Northgate, or anybody but EDS. > pay them again and then extract and send the data. > £5k seems quite > cheap, really. Not unreasonable by government standards. ___________________________________________________________ Want ideas for reducing your carbon footprint? Visit Yahoo! For Good http://uk.promotions.yahoo.com/forgood/environment.html -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html