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On Wednesday 12 September 2007 10:08, Julian Hall wrote: > Jonathan Roberts wrote: > > Looking through the comments on Slashdot, some people have been > > sending e-mails to the PCWorld customer service with a link to the > > story and suggesting they'll no longer buy from them... > > > > customer.services@xxxxxxxxxxxxx > > > > Just in case anyone else felt the same :D > > > > Jon > > I would agree his statutory rights are being infringed. 'Unfair > contract terms' comes to mind. The only thing I would say is that I > bought my laptop a couple of years ago from PC World and having asked > *before* purchase I was advised they would not accept it back for repair > without the original OS installed. So what happens when there is an update - presumably that would invalidate the 'guarantee' Me thinks they are getting into deep doodoos here. Tom te tom te tom -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html