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I think Julian Hall has a good idea. I'm not sure though how a subjective rating (on a scale of newbie to expert) would work. The trouble as I see it is that if you're really a newbie you don't know how "advanced" your query is, and even the moderately sophisticated can be unsure; and the experts know that it's an incomplete ordering anyway. I'd encourage people to try their best to indicate the general field of their problem in the Subject: line; - OK, we all do that, but let's just remind ourselves - so that readers who are /not/ interested e.g. in CGI or Samba or C++ or whatever can skip over that message. That may help the beginners to feel at home. RTFM (put politely) /is/ a good response sometimes but I'd suggest it should be accompanied by an exact citation of the document you think should be read, either by URL, or if on paper, by full publication details. Finally, I'm doubtful of the value of a separate beginners' discussion list. I'd be concerned that the more expert, who can really help, would find it tedious and not read it. That said, I'm sure there are plenty of generously-minded experts who would. But I'd back Neil W's eloquent defence of a common forum. regards John -- John Palmer Preston near Weymouth, Dorset, England e-mail: johnp@xxxxxxxxxx (plain text preferred) website: http://www.palmyra.uklinux.net/ -- The Mailing List for the Devon & Cornwall LUG http://mailman.dclug.org.uk/listinfo/list FAQ: http://www.dcglug.org.uk/linux_adm/list-faq.html