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Grant Sewell wrote:
> Rob Beard wrote:
>
>> Kevin Tunison wrote:
>>
>>> If one has ever been to the BETT conventions, you can't help but
>>> notice the money spewing off their area.
>>>
>>> I have had the displeasure of working on an RM network, and their
>>> helpdesk is (or at least was two years ago) terrible.
>>>
>>> Three months ago before subscribing to Sky, we first tried setting
>>> up with Telewest. The salesperson explained they couldn't set us up
>>> because they would have to get permission to dig through our
>>> neighbors garden. When I pressed, he gave a number to their
>>> engineers to leave a voicemail about getting a Telewest line. They
>>> definitely did not seemed bothered to sign us up if it required
>>> anything more than reconnecting wires.
>>>
>> Maybe things might be better now they have merged with NTL. When I
>> was living in Derby, I took on an NTL Broadband/phone connection. My
>> area was cabled up, but I was living in the ONLY house who didn't
>> have a cable already in. The NTL engineers came round early on a
>> Saturday morning and wired the house up to the cabinet, installed 2
>> phone lines and set everything up. I was impressed with the
>> service. IIRC, it was free installation too!
>>
>> Where we live, we can't get Sky. At least we can't supposidly get
>> Sky. It's all down to the trees behind the house which block the
>> line of sight to the satellite. This is according to a Sky engineer
>> who tried to install it for my girlfriend before I moved in. I dare
>> say if I go to an independent installer they could get round the
>> problem (without cutting down the trees ;-) )
>>
>> Rob
>
>
> I think it's down to whether it'd be a "standard installation" or
> not. When we upgraded from Sky analogue to Sky Digital we enquired
> about installing it ourselves. They (Sky) declined our offer. Then
> sent an engineer around who refused to replace the dish. Basically,
> it was in his contract that he could only install/replace dishes that
> were attached to the building, and only upto a certain height from
> ground-level. Because our house is a listed building, we aren't
> allowed to have the dish attached to the building, so we installed the
> original analogue dish in the garden on a cemented-in tripod of our
> own design. But, the engineer refused to replace it, even though it's
> actually at eye-level anyway, because of his contract. To finish off
> this rather long story, we had to have a "non standard installation"
> (for which Sky tried to charge us an extra £40... which we refused to
> pay...), but it turns out that this "non standard installation" clause
> means that you *can* have a Sky dish installed by Sky themselves, even
> if it's at the top of a pole... if you're prepared to argue for it.
>
> Grant
Well at the moment I'm happy with Freeview. I'm even planning on
building a MythTV box (well have started building) which I'm planning on
fitting a couple of Freeview cards to. I was considering for the future
of maybe investing in a satellite system. I think if I did go for one,
I'd have it professionally installed.
Rob
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